Brand Operations Manager

Outdoor Research•Seattle, WA

2d•Hybrid

About The Position

The Brand Operations Manager is responsible for the intake, prioritization, and trafficking of creative work across Outdoor Research's DTC and Wholesale marketing functions. This role serves as the primary operational partner to the Design and Production teams, ensuring work progresses efficiently, briefs are clear, and timelines are met. It is the organizational infrastructure that enables an 8-person brand team to operate at full capacity. The individual in this role must possess commercial literacy to understand how sell-in and sell-through cycles influence wholesale creative timelines and cross-functional range to coordinate effectively across brand, sales, finance, and planning. A strong understanding of Outdoor Performance categories is also essential.

Requirements

4–6 years in a brand, agency, or marketing operations environment managing multiple concurrent workstreams.
Strong project management instincts; experience building systems, not just following them.
Sufficient creative literacy to write a clear brief, provide useful feedback, and identify when work is off-brief.
Familiarity with wholesale and retail commercial cycles, understanding how sell-in and sell-through timelines connect to creative production needs.
Comfortable working in a fast-moving, resource-constrained environment where priorities shift.
Low ego, high ownership, takes pride in enabling others' success.
Proficiency in project management tools (e.g., Asana).
Familiarity with creative production workflows.
Understanding of Outdoor Performance categories.

Nice To Haves

Experience working across both wholesale/retail and DTC contexts is a genuine advantage.

Responsibilities

Serve as the first point of contact for all creative requests from DTC & Wholesale stakeholders.
Own the team's project management system, maintain it, enforce adoption, and evolve it as the team's needs change.
Support Go-To-Market (GTM) planning by maintaining the master brand calendar, ensuring all workstreams are accounted for and production timelines align correctly with launch dates.
Assist in briefing seasonal creative needs across photo/video, design, and content in partnership with the Production team.
Manage DTC intake (email, web, paid social, promotional).
Traffic wholesale creative (seasonal, sales tools, buyer events).
Facilitate stakeholder communication across both DTC and Wholesale teams.
Maintain awareness of sell-in/sell-through calendars.