brand manager II, Global Coffee Alliance
About The Position
This role is for a Brand Manager II within the Global Coffee Alliance, a partnership between Starbucks and Nestlé formed in 2018. The position focuses on the Starbucks Foodservice business, which operates in over 50 markets worldwide, providing Starbucks coffee outside of traditional coffeehouses. The Brand Manager II will collaborate with Nestlé partners and internal teams to shape the global presence of Starbucks Foodservice, developing strategies and tools to support growth and protect the brand. Key priorities include global strategy, partnership governance, brand assets, marketing, menu strategy, beverage innovation, and operational excellence. The role requires a global business curiosity, a growth mindset, and the ability to influence stakeholders within Starbucks and Nestlé. Success depends on strong relationship-building, strategic thinking, and effective prioritization and planning.
Requirements
- Progressive experience in brand management, business strategy, innovation, partnership management, or related commercial leadership roles (6-10 years).
- Experience identifying business opportunities and translating strategy into execution through cross-functional leadership, innovation, business development, operations, or program management roles
- Experience developing performance management frameworks, including establishing KPIs and milestones, evaluating program effectiveness, creating executive-level reporting, and driving accountability across internal and external stakeholders.
- Demonstrated ability to establish governance frameworks, portfolio management processes, and team “ways of working” that drive alignment, accountability, and execution.
- Familiarity with product, menu, innovation, or customer experience strategies, including translating business objectives into scalable solutions, growth initiatives, or operational frameworks.
- A global mindset and the ability to build relationships, drive alignment, and influence outcomes across teams, cultures, and time zones.
- Ability to live Starbucks mission and values and contribute to an inclusive, high-performing team culture.
Responsibilities
- Drive strategy, partnership governance, and growth initiatives: Define the future of the program and our collaboration with Nestlé. Support strategic planning, governance forums, and business reporting. Articulate the role, growth potential, and future direction of the global Foodservice business.
- Manage a portfolio of initiatives that advance Foodservice growth and operational excellence. Depending on business priorities, initiatives may span strategy, innovation, operations, or compliance workstreams. Create tools and forums to track and communicate progress against key milestones. Define “ways of working” and communication cadence with Nestle counterpart teams based in Europe, as well as with Starbucks teams around globe.
- Drive operational excellence and business performance: Lead implementation and optimization of tools and processes that enable consistent execution across markets. Assess program effectiveness and implement scalable improvements that strengthen quality, compliance, and business performance.
- Lead problem-solving: Create frameworks and principles to guide decision making, considering consumer, brand, partnership, business, and operator lens.
Benefits
- medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
- short-term and long-term disability
- paid parental leave
- family expansion reimbursement
- paid vacation from date of hire
- sick time (accrued at 1 hour for every 25 hours worked)
- eight paid holidays
- two personal days per year
- 401(k) retirement plan with employer match
- discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- incentivized emergency savings
- financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- student loan management resources
- access to other educational opportunities
- backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
