Brand Experience Specialist

ALICE + OLIVIA • Boca Raton, FL

1d • Onsite

About The Position

The Brand Experience Specialist will be focused on maximizing the sales of ALICE + OLIVIA, FRAME, and rag & bone products throughout Saks Fifth Avenue Boca Raton. This is achieved by offering outstanding customer service, product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues.

Requirements

• 3-5 years in retail sales experienced required
• Strong communication skills. Comfortable communicating with both the brand and stores via email and phone
• Continuous standing and walking; ability to move around all store areas and be accessible to customers
• Ability to bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
• Ability to work a flexible schedule including days, nights, and weekends when business needs

Nice To Haves

• Previous management experience preferred but not required

Responsibilities

• Serve as the key vendor partner to the General Manager/Assistant General Manager on all facets of all three brands
• Responsible for the cultivation of the businesses including customer experience and product presentation
• Partner with the Visual Merchandising brand and store teams ensuring all standards are maintained and that the brand images are elevated
• Leverage and motivate store partners and leadership teams to achieve the sales goals set by each brand, in addition to working closely with all brand partners
• Lead store-line product knowledge and selling education tools
• Effectively report on Daily KPI’s, Weekly Recaps and tracking business to plans weekly, monthly and seasonally
• Analyze data and ground intelligence to identify and capitalize on key business opportunities
• Cultivate a customer centric team culture
• Communicate priorities and business-driving information to ensure leadership is aligned and equipped to maximize opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed