Brand Experience Specialist

Romeoville ToyotaRomeoville, IL
Onsite

About The Position

At Romeoville Toyota, we believe great customer experience begins with great people. We are not just selling vehicles, we are building relationships, creating opportunities, and supporting each other every step of the way. If you are ENERGETIC, POSITIVE, and enjoy connecting with people, we'd love to meet you! The Digital Brand Specialist will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.

Requirements

  • Positive attitude and strong communication skills
  • Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
  • Customer focused mindset
  • Comfortable with technology
  • Self Motivated with a desire to learn and grow

Responsibilities

  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations
  • Work closely with the BDC team to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
  • Conduct sales department service tours
  • Stay informed about new products, features, accessories, and their benefits to customers
  • Deliver a friendly, professional experience in every interaction

Benefits

  • Competitive pay plan
  • Health, dental, and vision benefits
  • Paid time off
  • 401K
  • Career growth opportunities
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