Urban Outfitters Brand Ambassador

Urban Outfitters•Toronto, IA

1d•Onsite

About The Position

Brand Ambassadors are central to the Urban Outfitters store experience, building genuine connections with customers and bringing the brand to life through personal style, creativity, and enthusiasm for pop culture. They help create an authentic and engaging shopping experience while staying informed about product drops, trends, and store and online activity. The role supports customers across in-store and online shopping and helps keep the store organized, inspiring, and on-brand.

Requirements

Genuine interest in Urban Outfitters.
Confidence expressing personal style and creativity.
People-first mindset and enjoyment of meeting and helping others.
Collaborative attitude and positive energy.
Comfort working in a fast-moving, changing environment.
Flexibility to work nights, weekends, and holidays.

Nice To Haves

Experience in retail or customer service.

Responsibilities

Represent Urban Outfitters through individuality, creativity, and personal perspective.
Stay informed about product drops, trends, and what is happening in-store and online.
Engage customers in authentic conversations and inform them about exclusive drops and promotions.
Share enthusiasm for products and help create memorable customer experiences.
Maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
Use in-store technology to support customers with in-store and online shopping.
Adapt to changing needs, try new tasks, and learn on the job.
Support teammates, share ideas, and contribute to a positive store environment.