Branch Support Manager

Wells Fargo Bank•Boston, MA

1d•Onsite

About The Position

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. In this role, you will supervise less experienced roles in transactional tasks and processes to ensure timely completion, quality, and compliance. You will identify opportunities for process improvement and risk control development in less complex functional areas. You will make day-to-day supervisory decisions and resolve issues related to team supervision, work allocation, and daily operations. You will leverage interpretation of policies, procedures, and compliance requirements. You will collaborate and consult with peers, colleagues, and mid-level managers as well as interact directly with external customers. You will manage allocation of people and financial resources for Brokerage Support and mentor and guide talent development of direct reports and assist in hiring talent.

Requirements

4+ years of Securities industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of leadership experience
US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Nice To Haves

1+ year of leadership experience including managing, coaching and training
Knowledge and understanding of Brokerage Industry, products, and operational procedures
Excellent verbal, written, and interpersonal communication skills in both team settings and in-person to support the Market
Understanding of brokerage branch exams and regulatory requirements from an operational support perspective
Client service centric for our internal and external customers
Strong attention to detail and accuracy
Proven ability to prioritize tasks, stay organized, and manage competing demands in a fast-paced environment
Series 9/10 licensing

Responsibilities

Supervise less experienced roles in transactional tasks and processes to ensure timely completion, quality, and compliance
Identify opportunities for process improvement and risk control development in less complex functional areas
Make day to day supervisory decisions and resolve issues related to team supervision, work allocation, and daily operations
Leverage interpretation of policies, procedures, and compliance requirements
Collaborate and consult with peers, colleagues, and mid-level managers as well as interact directly with external customers
Manage allocation of people and financial resources for Brokerage Support
Mentor and guide talent development of direct reports and assist in hiring talent