Branch Supervisor - 132nd & Center

First National Bank•Omaha, NE

1d•$41,116 - $65,787•Onsite

About The Position

The Supervisor is responsible for supervising the tellers and teller work and ensure employees are focused on providing an exceptional customer experience. The Supervisor will provide leadership in the absence of the Branch Manager. Seeking a team oriented, positive and outgoing professional for a Branch Supervisor role at FNBO!

Requirements

High School Diploma or GED
Leadership ability and management skills
Previous working experience in a retail banking environment
Oral and written communication skills
Desire to meet the financial needs of our customers and community
Ability to problem solve
Candidates must possess unrestricted work authorization and not require future sponsorship.
This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results.

Nice To Haves

Bachelor’s degree or equivalent work experience preferred
Strong problem solving skills
Strong verbal and written communication
Strong customer service skills
Good conflict resolution skills

Responsibilities

Conduct one-on-one employee meetings with assigned team members to provide coaching and feedback
Provide performance feedback to the manager on teller performance, begin performance review and performance improvement in the HR system and submit to manager.
Responsible to ensure there is adequate staff coverage to handle anticipated customer flow.
Ensure assigned team members resolve any compliance and operational issues. Identify and recommend any additional training opportunities.
Partner with branch manager to suggest and assist in facilitating branch meetings/huddles.
Partner with leadership to recognize individual/team success in addition to acting as a mentor to develop the teller team.
Effectively demonstrate and perform Teller duties as required to minimize the bank’s risk.
Demonstrate advanced knowledge of policies and procedures to be an operational resource for the team. Adhere to such policies and procedures and consult with branch leadership on high risk situations.
Contribute to the overall success of the branch audits, both onsite and offsite; ensure the branch passes onsite and offsite assessments

Benefits

Competitive Pay
401k Match
Paid time off and paid holidays
Medical/Dental/Vision/Life/Disability/Flex Plans
Employee Wellness Program
Career development/Training/Career coaching/Job shadowing
Tuition Assistance Program
Employee banking benefits and other discounts
Culture of recognition and rewards from executive leadership/managers/peers/business partners
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance