Branch Supervisor

Sonepar • Kitchener, ON

8d

About The Position

Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and secure business plans for further growth and expansion, Robertson is seeking talented individuals to join our dynamic Company and be part of our continued success.
We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.
To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com

What’s In It For You?

You will be joining a market leader with over 40 years of experience to help you elevate your potential.
You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
A chance to get involved in the forever growing electrical industry.
We house the largest inventory to better service our customers and deliver on sales commitments.
An opportunity for career development across many business departments within our organization.
Scope of the position:
The Branch Supervisor supports the overall success of the branch by leading day‑to‑day operations and ensuring all activities are completed efficiently and in alignment with company policies and procedures. This role monitors key performance indicators and makes informed operational decisions to help the branch meet its objectives. The Branch Supervisor also contributes to refining branch goals, developing a capable and engaged team, and supporting strong customer relationships.

Requirements

• Minimum 5-7 years of management experience, preferable in a Sales/Distribution environment.
• Knowledge of Microsoft Office required.
• Experience working in the electrical industry
• Must be able to think independently and resourcefully to direct a major operation, activity, or project.
• Must understand priorities and make decisions based on the short term and long term needs of the company.
• Proven experience as a strong supervisor (could be up to 15 employees)
• Must maintain strict confidentiality regarding all information related to individuals within the organization, as well as any material shared at the Management or Executive level.

Responsibilities

• Provide day‑to‑day guidance and support to branch staff, ensuring work is completed efficiently and aligned with branch objectives.
• Ensure all staff receive proper training for their roles and update training as needed.
• Assist in driving branch sales by supporting the development, coaching, and motivation of the Inside Sales and support teams.
• Maintain optimal inventory levels by monitoring stock, coordinating replenishment, and ensuring accuracy.
• Ensure a high standard of customer satisfaction by supporting timely service, addressing concerns promptly, and helping staff deliver a positive customer experience.
• Build and maintain strong vendor relationships by assisting with communication, coordinating supply needs, and supporting consistent engagement.
• Assist in operational planning and continuous improvement by identifying needs, contributing ideas, and supporting branch initiatives.
• Participate in product training and recommend sessions that enhance staff knowledge and development.
• Assist in maintaining and growing branch business through strong operational support and service excellence.
• Assist in monitoring sales projections and track progress throughout the fiscal year.
• Evaluate operational issues and determine appropriate actions or escalate when necessary.
• Resolve routine personnel matters requiring supervisory attention.
• Support branch representation within the local and industry community when required.
• Perform additional duties as assigned to support overall branch operations.

Benefits

• Competitive salary
• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs.
• Medical
• Dental
• Vision
• Health Spending Account
• RRSP matching
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• Career path
• Company paid Life Insurance
• Employee paid disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed