Branch Supervisor (Used Equipment)

Cooper Equipment Rentals / Location Équipements Cooper•Brampton, ON

3d•CA$58,000 - CA$70,000•Onsite

About The Position

We are looking for customer-oriented, motivated individuals to join our professional team. Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work. We passionately believe that our inclusive and diverse team is key to the success of our business. We are dedicated to building an environment where everyone has an equitable opportunity to thrive, and where diversity, equity and inclusion is celebrated and embraced. We strive to hire diverse talent and to ensure that everyone feels safe, respected, and valued during the hiring process and throughout their journey with us. To continue the conversation, or if yo require accommodations, reach out to our team at [email protected].

Requirements

Valid Class G driver’s license with a clean or satisfactory driver’s abstract (no more than three demerit points). You will be required to provide a copy of your updated driver’s abstract upon request
3+ years of experience in equipment rental coordination, dispatching, service operations or related roles.
Strong communication and customer service skills.
Leadership and team management skills; Leads with honesty, earns trust, and always does the right thing — even when no one’s watching.
Must be very flexible and able to manage multiple priorities, shifting gears as needed in a fast-paced, dynamic environment.
Excellent problem-solving abilities, and able to stay professional and calm under pressure.
Confident using tools like Excel and Word
Knowledge of workplace safety standards and a commitment to maintaining a safe work environment for all employees.

Nice To Haves

Highschool diploma or equivalent is preferred. Additional education or coursework is an asset.
Strong product knowledge of construction equipment is preferred.
Understanding of the construction and/or equipment rental industry is an asset.
PowerBI knowledge is a bonus.
Systematics experience is also an asset.

Responsibilities

Field incoming inquiries and follow up on warm leads (in-person, via phone, email, and other online sources) for potential used equipment sales and distribute leads to the appropriate Outside Salesperson for further follow-up.
Provide support to the Sales Manager and Outside Sales Representatives including preparation of quotes, purchase orders, invoices, etc.
Coordinate with the service team to prepare units for sale, ensuring compliance with customers' conditions and requests.
Ensure branch inventory remains accurate.
Participate in sales & promotional events (ie. trade shows, open houses, customer appreciation, etc.).
Occasionally attend in-person client meetings with the Outside Sales Team.
Support marketing initiatives by taking and uploading equipment photos for our website, advertising and/or in response to customer inquiries.
Support with branch safety initiatives, and maintain a safety-first mindset
Dispatch drivers and coordinate flow of equipment in and out of the used equipment branch.
Coordinate with other Cooper branches on what equipment is on the disposal list and where / when to deliver.
Maintain accurate tracking of equipment to Auction, coordinate with service team to make repairs at auction sites & invoice auctions accordingly.
Assist customers in the branch.
Ensure units listed for sale are available.