Branch Supervisor

Corefirst Bank & Trust • Topeka, KS

2d • Onsite

About The Position

Supervises a designated branch to achieve established production and other goals. Essential Functions & Responsibilities: Supervises day-to-day branch operations, including scheduling staff. Directly supervises and motivates branch staff to create a team environment. Responsible for continued training, including providing spot coaching and feedback. Supervises branch sales process, including new banking accounts, loan applications, and referrals. Opens banking accounts, processes loan requests, runs teller transactions, and handles escalated customer service issues. Supervises in accordance with Retail Essentials and the Branch Audit Program. Tracks progress towards and achieves branch sales performance goals. Assists in interviewing Personal Bankers and Lead Personal Bankers. Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• Requires one (1) year of supervisory experience
• Requires two (2) years of banking experience
• High School Diploma or equivalent required
• Knowledge of Microsoft Office Suite

Nice To Haves

• Sales experience preferred
• college degree preferred
• developing relationships
• motivating
• influencing
• training others
• Composure and professionalism when handling complex situations
• Approachability and caring, with strong ability to relate and empathize
• Sales and marketing awareness and aptitude
• Goal-oriented, strong initiative, and ability to delegate

Responsibilities

• Supervises day-to-day branch operations, including scheduling staff
• Directly supervises and motivates branch staff to create a team environment
• Responsible for continued training, including providing spot coaching and feedback
• Supervises branch sales process, including new banking accounts, loan applications, and referrals
• Opens banking accounts, processes loan requests, runs teller transactions, and handles escalated customer service issues
• Supervises in accordance with Retail Essentials and the Branch Audit Program
• Tracks progress towards and achieves branch sales performance goals
• Assists in interviewing Personal Bankers and Lead Personal Bankers

Benefits

• drug screen and background checks
• equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED