Branch Security Officer - St. Louis (Plaza Frontenac)
About The Position
Tiffany & Co. is a name that evokes images of beauty, romance, and the iconic Blue Box, symbolizing excellence. For 175 years, Tiffany has built a legacy of exquisite designs and romantic ideals, grounded in a rich heritage of celebrated artists, historic milestones, and magnificent jewelry. Our employees are passionate, kind, and professionally committed, upholding high standards and continuously educating themselves about new merchandise, cultures, and the evolving luxury market. Our respect and love for the brand create a unique workplace where we honor every special moment in our customers' lives and the unique gifts that commemorate their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences, and Honoring the Tiffany Legacy), is never compromised. We expect our employees to deliver the Tiffany Experience to every customer, and Tiffany is committed to recognizing and rewarding excellence in service of this promise. We are proud to be associated with a company forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.
Requirements
- High School Diploma
- Basic computer skills
- Ability to work retail store hours as necessary, including nights, weekends and holidays
- Must have authorization to work in the United States or in the country where the position is based
Nice To Haves
- Experience in a retail/security environment
- 1 year prior experience in a security-related position
Responsibilities
- Maintain a secure environment for clients and employees at all times.
- Serve as an ambassador and first point of contact for Tiffany clients, providing a positive Tiffany experience from beginning to end.
- Support both security and back-of-house operations and controls.
- Deepen client relationships to drive lifetime loyalty and spend.
- Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plans.
- Elevate the in-store experience by consistently delivering memorable moments.
- Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
- Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey).
- Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
- Provide exceptional security and operations support to drive sales and service.
- Partner with the Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations, and implement Incident Management Program procedures.
- Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
- Carry out operations tasks including opening and closing procedures.
- Assist with facilities repairs and communicate with the store team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
