Branch Security Officer - Nashville

Tiffany & Co•Nashville, TN

5d•Onsite

About The Position

Tiffany & Co. is a symbol of excellence with a 175-year legacy of exquisite designs and romantic ideals. We are committed to creating an organization that recognizes and rewards excellence. Our employees are passionate, kind, and professionally committed, continually educating themselves about new merchandise collections, cultures, and the evolving luxury market. We honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy), is never compromised. We expect our employees to deliver the Tiffany Experience to each and every customer.

Requirements

High School Diploma
Basic computer skills
Ability to work retail store hours as necessary, including nights, weekends and holidays
Must have authorization to work in the United States or in the country where the position is based

Nice To Haves

Experience in a retail/security environment
1 year prior experience in a security-related position

Responsibilities

Maintain a secure environment for clients and employees at all times.
Serve as an ambassador and first point of contact for Tiffany clients, providing a positive Tiffany experience.
Support both security and back-of-house operations and controls.
Deepen relationships with clients to drive lifetime loyalty and spend.
Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
Elevate the in-store experience by consistently delivering memorable moments.
Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey).
Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
Provide exceptional security and operations support to drive sales and service.
Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations, and implement Incident Management Programs procedures.
Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
Carry out operations tasks including opening and closing procedures.
Assist with facilities repairs and communicate with the store team.