Branch Sales Specialist | Victor, NY

TTI, Inc.•Town of Victor, NY

11h•$24 - $27

About The Position

The Branch Sales Specialist provides technical product knowledge and training to branch sales representatives, coordinates price and delivery quotes, and provides fill-in support to inside sales. The role sells company products and services by telephone, Internet, email, and fax. The specialist provides timely price and delivery quotes to customers in an assigned geographic territory, working with product managers and manufacturers’ representatives to establish competitive pricing. The role may use independent judgment when determining product cost based on TTI’s suggested sale price and the customer’s pricing history. The specialist also fills in for unavailable Account Representatives by handling customer calls, pursuing sales, and expediting parts. The position involves selling TTI products and services by building customer relationships and tailoring the sales approach to customer needs; coordinating large quotes of more than 100 line items; researching and expediting orders; monitoring delivery dates and product quality; and entering customer orders into the sales database. The specialist develops product knowledge, follows TTI’s Total Quality policies and procedures, identifies prospective customers, prepares territory forecasts and activity reports, and works with the Regional Credit Manager to resolve customer credit issues. The role is based in Victor, New York. Relocation assistance and visa sponsorship are not available. Candidates must be authorized to work in the United States and meet the ITAR definition of a U.S. Person. The estimated wage range is $23.50 to $26.50; geographic differentials may apply.

Requirements

Bachelor’s degree and one to three years of sales experience, or an equivalent combination of education and experience.
Exceptional knowledge of company products and services.
Excellent verbal and written communication skills, including presentation skills.
Strong analytical, problem-solving, and negotiation skills.
Ability to organize, prioritize, and manage multiple tasks.
Ability to calculate discounts, commissions, proportions, and percentages.
Ability to write reports and correspondence proficiently and professionally.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations.
Ability to work with minimum supervision and make responsible decisions.
Working knowledge of company policies, procedures, and computer systems.
Ability to type 40 words per minute.
Advanced knowledge of Microsoft Office applications, including Excel, PowerPoint, and Word.
Must be a U.S. Person as defined by ITAR: a U.S. citizen, U.S. permanent resident, political asylee, or refugee.
Must be authorized to work in the United States.

Responsibilities

Provide technical product knowledge and training to branch sales representatives.
Coordinate price and delivery quotes for customers within the assigned geographic territory, working with product managers and manufacturers’ representatives to establish competitive pricing.
Fill in for unavailable Account Representatives by handling customer calls, pursuing sales, and expediting parts.
Sell TTI products and services, including product lines, AIM programs, quality, and value-added services, by building relationships and tailoring the sales approach to customer needs.
Facilitate and coordinate quotes involving more than 100 line items, ensuring sales, product, and QS teams complete the quote and return it to the customer in a timely manner.
Research and expedite customer orders, monitoring delivery dates and product quality to meet customer requirements.
Enter customer orders into the sales database for quote processing and delivery scheduling, reviewing entries for accuracy and quality.
Expand product knowledge using product literature and information from factory representatives, product managers, sales managers, and other sales representatives.
Follow TTI Total Quality policies and procedures to maintain an efficient sales cycle, reduce errors, and uphold quality standards.
Identify prospective customer leads to increase the customer account base.
Prepare territory forecasts and activity reports and provide management with information about sales, marketing techniques, new products, and market strategy.
Work with the Regional Credit Manager and customers to resolve credit issues and close sales.
Perform other related duties as assigned.

Benefits

Medical, dental, and vision coverage, including two CDHP plans and a PPO medical/pharmacy plan.
Life and disability coverage.
Paid parental leave.
Health Savings Account and Flexible Spending Account offerings, depending on the medical plan selected.
Safe Harbor 401(k) plan with matching contributions; a 401(k)/Roth plan with matching is also described.
Tuition reimbursement and educational assistance.
Vacation, fixed and floating holidays, and PTO or sick time.
Bereavement and jury duty benefits.
Employee assistance plan.
Ongoing training and professional and personal development programs.
Philanthropic opportunities to give back to communities.