Branch Rental Manager
Penske•Milford, CT
•Onsite
About The Position
A Branch Rental Manager has responsibility in sales or operations, provide front line contact with prospects, manage a large fleet of vehicles, match vehicle availability with customer, coordinate all aspects of customer's account and ensure complete customer satisfaction.
Requirements
- At least 3 years of customer service experience required
- Bachelor's degree required
- Strong written/oral communication and organizational skills are required
- Proficient in the use of Microsoft Outlook, Word, Excel, Access, and PowerPoint
- Valid Drivers License required
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
- This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
- Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Nice To Haves
- Supervisory experience preferred
Responsibilities
- Listen to and resolve customer complaints regarding services, products, or personnel
- Monitor sales staff performance to ensure that goals are met
- Hire, train, and evaluate personnel
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
- Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers
- Provide staff with assistance in performing difficult or complicated duties
- Plan and prepare work schedules, and assign associates to specific duties
- Attend company meetings to exchange product information and coordinate work activities with other departments
- Prepare sales and inventory reports for management and budget departments
- Formulate pricing policies on merchandise according to profitability requirements
- Support location and rental customers, including rental counter activities as needed
- Other projects and tasks as assigned by supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Manager
