Branch Relationship Banker (Harbor Island Branch)
About The Position
Nevada State Bank, a division of Zions Bancorporation, N.A., is hiring a Branch Relationship Banker for its Harbor Island branch in Las Vegas, Nevada. The role provides full-service banking to new and existing branch customers, with a primary focus on sales and service. Responsibilities may include opening new accounts, handling consumer loans, and addressing client service issues. The banker establishes and maintains customer relationships through personalized service tailored to each customer's needs, makes appropriate referrals to other bank products and services, and follows up with clients as needed. Depending on branch needs, the role may also involve cash transactions, account maintenance, and originating and closing consumer or small-business loans. Nevada State Bank describes a culture grounded in extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect. The bank supports career development through tuition reimbursement and continuous learning opportunities and offers medical benefits beginning on the first day of employment. The advertised pay range is $24–$26 per hour, depending on experience.
Requirements
- At least 2 years of experience as a universal banker, personal banker, or in a similar retail banking role; an equivalent combination of education and experience may meet the qualifications.
- Proficient knowledge of mathematical calculations and standard banking products, services, and transactions.
- Strong knowledge of retail products and services.
- Basic knowledge of consumer lending applications.
- Strong customer service, interpersonal, and verbal and written communication skills.
- Effective selling, cross-selling, and referral skills.
- Strong mathematical, problem-solving, and negotiation skills.
- Strong interpersonal and relationship-building skills.
- Strong attention to detail and time-management skills.
- Proficiency in basic computer skills.
- High school diploma or equivalent.
Nice To Haves
- Previous experience in a financial sales representative-oriented role.
Responsibilities
- Perform full-service banking services for new and existing customers, focusing primarily on sales and service.
- Open new accounts and provide client services, including handling consumer loans as applicable.
- Resolve client concerns directly or refer clients to an appropriate bank department resource.
- Make appropriate referrals for other bank products and services, including commercial lending products.
- Follow up with clients as needed.
- Perform cash transactions when needed.
- Open or update accounts and originate and close consumer or small-business loans when needed.
- Resolve customer service issues.
- Establish, expand, and maintain strong customer relationships by providing personalized service based on individual banking needs.
- Perform other duties as assigned.
Benefits
- Medical insurance beginning on day one
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid parental leave
- Adoption assistance
- Health savings account
- Flexible spending account and dependent care accounts
- Paid training
- Paid time off
- 13 paid holidays, including Nevada Day and Family Day
- 401(k) plan with company match
- Profit sharing
- Competitive compensation based on work experience
- Mental health benefits, including coaching and therapy sessions
- Tuition reimbursement for qualifying employees
- Employee Ambassador preferred banking products
- Continuous learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
