Branch Relationship Banker-South Ogden

Zions Bank•South Ogden, UT
•Onsite

About The Position

Zions Bank is seeking a Branch Relationship Banker to provide full-service banking to new and existing customers at its South Ogden branch, with a primary focus on sales and service. The role emphasizes needs-based client engagement, personalized service, and building strong customer relationships. It offers hands-on branch experience and opportunities for growth and exposure to retail leadership. The banker may handle cash transactions, open or update accounts, and originate and close consumer or small business loans. The role also includes resolving client concerns, referring clients to other bank departments or products, assisting on the Teller line when business needs dictate, and performing other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in sales, teller work, new accounts, loan processing, or other directly related experience; an equivalent combination of education and experience may meet qualifications.
  • Working knowledge of mathematical calculations and standard banking products, services, and transactions.
  • Solid knowledge of retail products and services.
  • Basic knowledge of consumer lending applications.
  • Proven customer service, interpersonal, and verbal and written communication skills.
  • Effective selling, cross-selling, and referral skills.
  • Solid mathematical, problem-solving, and negotiation skills.
  • Solid interpersonal and relationship-building skills.
  • Strong attention to detail and time management.
  • Proficiency in basic computer skills.

Nice To Haves

  • Previous experience in a financial sales representative-oriented role.
  • Bilingual proficiency in Spanish and English.

Responsibilities

  • Perform full-service banking services for new and existing branch customers, focusing primarily on sales and service.
  • Open new accounts and consumer loans, and refer customers to other banking products as applicable.
  • Resolve client concerns directly or refer clients to appropriate bank department resources.
  • Refer customers to other bank products and services, including commercial lending products.
  • Potentially perform cash transactions, open or update accounts, and originate and close consumer or small business loans.
  • Establish, expand, and maintain customer relationships through extensive, personalized service focused on each customer's needs.
  • Assist on the Teller line as business needs dictate.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance starting day one.
  • Life and disability insurance.
  • Paid parental leave and adoption assistance.
  • Health savings, flexible spending, and dependent care accounts.
  • Paid training.
  • Paid time off.
  • 12 paid federal holidays.
  • 401(k) plan with company match.
  • Profit sharing.
  • Competitive compensation in line with work experience.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition reimbursement for qualifying employees.
  • Employee Ambassador preferred banking products.
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