Branch & Private Banking Operations Specialist

Dime Community Bank•Town of Islip, NY

4d•$50,000 - $60,000•Onsite

About The Position

Dime Commercial Bank (Dime) is hiring a Branch & Private Banking Operations Specialist at its headquarters in Hauppauge, Long Island. This in-office role supports the Branch Operations team and the branch and Private Banking network, serving as a key contact for operational questions and issues. The specialist helps ensure consistent compliance with policies, procedures, and regulations through procedure development and revision, monitoring, and operational support. The role includes reviewing IRA transactions and supporting IRA account activities; assisting with regulatory compliance; maintaining account documentation and records; resolving operational problems; supporting branch systems and digital banking; and helping with departmental reporting, testing, and quality assurance. Salary ranges from $50,000 to $60,000 annually, commensurate with experience. Compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location. Applicants must attach a recent resume.

Requirements

College degree preferred, or a combination of education and experience.
Minimum of 2+ years of banking experience preferred.
Knowledge of IRA rules and regulations.
Experience with and knowledge of banking regulations.
Ability to work independently and efficiently as a self-starter.
Strong time management and interpersonal skills.
Ability to work with all levels within the organization.
Excellent oral and written communication skills.
Organized and detail-oriented, with flexibility and willingness to work at a rapid pace.
Excellent critical-thinking and problem-solving skills.
Proficiency in Microsoft Office and various banking third-party platforms.
Ability to find a high-volume, dynamic, team-focused environment engaging.

Nice To Haves

College degree.
Minimum of 2+ years of banking experience.

Responsibilities

Review IRA transactions to ensure accurate documentation is completed.
Support the branch and Private Banking network with establishing new accounts, withdrawals, required minimum distributions (RMDs), closeouts, and transfers for the Bank’s IRA portfolio.
Oversee and review branch and Private Banking compliance with regulatory requirements, including BSA, CIP, Reg D, Reg CC, and Reg DD.
Support Business Process Manager and Integrated Teller applications for the branch and Private Banking network as needed.
Monitor the Service Desk ticketing system and assist with product knowledge.
Write and modify branch procedures to provide instructions and create efficiencies across the branch and Private Banking network.
Help branches, Private Banking, and other departments resolve operational problems; identify recurring problem patterns and recommend procedural revisions or training.
Perform File Maintenance reviews for Branch Operations staff as the primary reviewer.
Serve as the central contact for new consumer and business accounts; maintain the related-document repository, verify required documents are complete, ensure accounts are set up correctly in the system, and ensure documents are scanned and archived correctly in Director.
Support Branch Operations functions including year-end reporting, IRA account monitoring, Sox testing, testing workflows on Expedite, and quality assurance reviews and audits.
Assist with Digital Banking support for online account opening, review daily branch reports, and complete daily attestation.
Provide support to the Deposit Operations Department as required.
Perform other duties as assigned.