Branch Operations Supervisor

Lowe's Companies, Inc.•Seattle, WA

9d•Onsite

About The Position

As the Branch Operations Supervisor, you will be a key member of the leadership team, coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage. This role maintains a safe working environment and builds a culture of safety among associates, monitors production volume and assigns or reassigns operations associates to tasks involving receiving, picking (order-fill), shipping product or other supporting tasks. In this role, safety is our core value, with regular training and prompt issue resolutions. As a supervisor, you play a key role in ensuring your teams regularly follow proper policies, regulations, and safety procedures. You also play a key role in responding quickly to changing workflow conditions and contribute positively to the facility's key performance indicators. The Operations Supervisor resolves issues, addresses safety concerns, and is responsible for communicating business objectives and daily workload plans to the team. This role also engages with associates to assist them through associate relations related issues experienced with the organization and/or with other associates.

Requirements

Bachelor's Degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field or equivalent experience
Minimum of 6 months experience providing direction or supervision to teams (with or without direct report responsibility) and providing feedback
6 Months Experience supporting or participating in the process of training, mentoring, and developing associates

Nice To Haves

Experience building a culture of safety among subordinates and peers
Experience working with and communicating to next level leadership
Experience with software applications such as Microsoft Office and/or a Warehouse Management System
Bi-lingual skills, if applicable to the facility

Responsibilities

Monitors the flow of inventory in the facility frequently throughout the day, making adjustments to team assignments as needed.
Ensures all associates comprehend and execute safety work practices by performing regular safety observations and having regular safety discussions; identifies and resolves safety issues including those escalated from associates
Identifies and assists in implementing process improvements or new processes launched from corporate
Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
Communicates clear expectations for associates, monitors and manages associate performance for accuracy and timeliness, providing timely and constructive feedback
Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities) to appropriate non-MOD leaders

Benefits

Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Optional Employee Stock Purchase Plan
Profit-sharing bonuses
Discretionary bonuses
Annual bonuses