Branch Operations Specialist

Careers@C&N•Northumberland, PA

4d•Onsite

About The Position

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated. We’re seeking a Branch Operations Specialist to support the day-to-day operational success of our branch while helping deliver an exceptional customer experience. In this role, you’ll oversee retail operations, maintain operational controls, support branch audits, manage cash operations, and assist with coaching teammates on operational procedures. If you thrive in a fast-paced environment where accuracy, leadership, and customer service go hand in hand, this could be the perfect opportunity for you.

Requirements

High school diploma or general education degree (GED) AND 2-4 years of previous related experience in cash handling and/or customer service setting, preferably in a banking environment OR an equivalent combination of education and experience.
Strong Communication
Attention to Detail
Critical Thinking
Problem Solving
Cash Handling
Multitasking
Customer Service
Organization & Time Management
Technical Proficiency, including Microsoft Office Products

Nice To Haves

Leadership & Team Development
Branch Operations

Responsibilities

Oversee the day-to-day operational functions of the branch by maintaining operational controls, completing required reports, managing cash operations, and ensuring compliance with bank policies and procedures.
Support teller operations by processing transactions, overseeing vault and ATM balancing, maintaining branch cash levels, and ensuring operational accuracy.
Help prepare the branch for internal audits, implement operational procedures, monitor branch performance, and maintain a safe, secure, and compliant operating environment.
Support the Community Office Manager by coaching teammates, providing operational guidance, coordinating training, and assisting with employee development.

Benefits

Paid Time Off (vacation, personal, and sick, family sick, and community service)
401(k) – pretax and ROTH eligible contributions with a safe harbor match
Employee Stock Ownership Plan
Health, Dental, and Vision Coverage (including options that are 100% employer-paid for employee-only coverage)
Health Savings Account
Flexible Spending Accounts – Medical and Dependent
Employer Paid Life Insurance
Employer Paid Disability Coverage
Many more voluntary coverages to customize around your needs
Education & Development Programs, including Tuition Reimbursement
Support for Personal and Professional Development