Branch Operations Manager

Reece Group • Lake City, FL

19h

About The Position

The role of the Branch Operations Manager is to manage the performance of the branch team to achieve the company vision and business objectives. The Branch Operations Manager effectively communicates the company vision and strategy throughout the branch team whilst leading, inspiring, coaching and supporting their team members and peers to successfully implement the ‘Purpose to Promise’.

Requirements

• A bachelor’s degree is required or equivalent job experience
• Good communication skills and the ability to work well with people are essential.

Nice To Haves

• A proven record of leadership (e.g., progression through positions of increasing responsibility) is beneficial.
• Industry experience

Responsibilities

• Drives operational excellence within the branch team by ensuring single systems and standards are met
• Ensures all inventories and fixed assets are maintained and controlled
• Ensures branch is free of recognized hazards to stay in compliance with the standards, rules and regulations of OSHA
• Document and record all work-related injuries and illnesses
• Build a high performing team through recruitment, development, coaching, and leadership
• Builds and maintains a high-performance team by evaluating and coaching team members’ performance, supporting appropriate training and development methods, and team building
• Provides a motivational environment in which team members exceed performance standards.
• Recognizes and rewards star performers
• Develops and maintains annual budget for the assigned branch team.
• Monitors financial reports of the branch team to ensure budgetary compliance with Regional and Corporate goals
• Updates leadership team with results during financial review meetings including counter measures to address deficient areas
• Achieves EBITDA and ROI key financial metrics in their assigned branch team
• Monitors and actively manages the branch team as it relates financial performance, including but not limited to growth, retention, account management, and profitability for assigned customers
• Implements and follows company pricing strategy
• Drives accountability to achieve goals with direct reports
• Develops annual budget and planning process
• Collaborates with General Manager | Vice President | Director to evaluate results, develop strategic plans, actions and success metrics that will drive the branch team forward
• Provides managerial direction and leadership to the branch team.
• Tracks progress on established success metrics
• Works with internal and external partners to drive directional product and service sales
• Maintains up-to-date understanding of produce knowledge & industry trends
• Establishes a team culture among markets and holds the team to Fortiline’s standard of customer satisfaction
• Ensures all customer service complaints are handled effectively and efficiently
• Develops strategies for the branch in close cooperation with senior management
• Recommends territory configuration as appropriate using prudent business judgement, while maximizing available resources
• Fosters a positive working environment aligned with Fortiline’s vision and core values
• Holds regular staff meetings with direct reports and participates in General Manager | Vice President | Director team meetings
• Effectively works in a collaborative manner with different work groups throughout Fortiline, including, but not limited to Finance, Human Resources, Marketing, Legal, and IT
• Effective daily management of Branch team - the staff, sales, systems and procedures should be at the standard
• Ability to read, interpret, and action documents such as sales reports, operating reports, inventory reports, financial statements, safety rules, operating and maintenance instructions, and procedure manuals
• Report as required to the General Manager | Vice President | Director on: Results, major issues and activities Recommendations for business improvement / growth Any new initiatives and ideas to achieve company business objectives Competitor activity and pricing
• Ability to effectively use Microsoft, Excel, Word, and Mincron
• Perform other duties as assigned

Benefits

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays
• Parental Leave
• Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream

What This Job Offers

• Job Type: Full-time
• Career Level: Manager