Branch Operations Manager - HVAC

Lennox International•Toledo, OH

3d•Hybrid

About The Position

Lennox National Account Services (NAS), wholly owned by Lennox International, is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry. NAS is expanding and plans to double its Branch Offices and significantly increase annual revenue in the next 5 years. This position manages and coordinates the activities of employees engaged in maintaining, servicing, and installing commercial HVAC equipment and accessories. The manager is responsible for safety, labor productivity and efficiency, inventory management, customer satisfaction, employee retention, and on-time arrival.

Requirements

Associate’s degree (A.A.) or equivalent education from a two-year college or technical school
5+ years related experience or equivalent combination of education and experience
HVAC industry technical knowledge required
P&L Management Experience with successful track record preferred
Ability to travel in local market on a regular basis; occasional overnight travel required
Ability to climb ladders
Moderate lifting up to 90lbs
Computer skills; competent in MS Office software (Word and Excel)
Must achieve NATE certification in first full year as Branch Manager
EPA Certification: Type I and Type II or Universal Preferred
Positive mental attitude, self-motivated, self-starter, Competitive, High Energy
Ability to thrive in a fast paced environment, Professional and punctual

Responsibilities

Reads, analyzes and interprets written or verbal reports, correspondence or proposals and blueprints
Assists employees in diagnosing commercial HVAC equipment
Prepares estimates and proposals
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Requisitions and keeps inventory of tools, equipment and materials
Studies production schedules and estimates labor requirements for completion of job assignment
Directs employees engaged in dismantling, assembling and installing equipment
Interprets and communicates company policies to employees
Inspects and monitors work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
Ensures proper procedures are in place for reporting and managing accidents
Interprets specifications, blueprints and job orders to employees, and assigns duties
Establishes or adjusts work procedures to meet production schedules
Recommends measures to improve production methods, equipment performance and quality of product
Suggest changes in working conditions and processes to increase efficiency of branch, customer service or work crew
Analyzes and resolves work problems, or assists employees in solving work problems
Initiates or suggests plans to motivate employees to achieve performance goals
Maintains time and production records
Directly supervises four to ten employees
Carries out supervisory responsibilities in accordance with the company’s policies and applicable laws
Supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Perform other duties as assigned.