Branch Operations Manager - HVAC

Lennox International•San Antonio, TX

22h•$70,000 - $80,000•Hybrid

About The Position

Lennox National Account Services (NAS), a division of Lennox International, is a leading national provider of commercial HVAC maintenance and service. With over 100 offices across the continental United States, NAS is experiencing significant growth and plans to double its branch offices and increase annual revenue in the next five years. The Branch Operations Manager will manage and coordinate employees involved in maintaining, servicing, and installing commercial HVAC equipment. This role is responsible for safety, labor productivity, efficiency, inventory management, customer satisfaction, and employee retention. The company is an equal opportunity employer.

Requirements

Associate’s degree (A.A.) or equivalent education from a two-year college or technical school.
5+ years related experience or equivalent combination of education and experience.
Ability to travel in local market on a regular basis; occasional overnight travel required.
Ability to climb ladders.
Moderate lifting (up to 50 pounds).
Computer skills; competent in MS Office software (Word and Excel).
Must achieve NATE certification in first full year as Branch Manager.
Positive mental attitude, self-motivated, self-starter, Competitive, High Energy, Ability to thrive in a fast paced environment, professional and punctual.

Nice To Haves

HVAC industry technical knowledge preferred.
P&L Management Experience with successful track record preferred.
EPA Certification: Type I and Type II or Universal Preferred.

Responsibilities

Manage and coordinate activities of employees engaged in maintaining, servicing, and installing commercial HVAC equipment and accessories.
Ensure safety, labor productivity and efficiency, inventory management, customer satisfaction, employee retention and on-time arrival.
Read, analyze, and interpret written or verbal reports, correspondence, proposals, and blueprints.
Assist employees in diagnosing commercial HVAC equipment.
Prepare estimates and proposals.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement, and to identify areas for cost reduction and program improvement.
Requisition and maintain inventory of tools, equipment, and materials.
Study production schedules and estimate labor requirements for job completion.
Direct employees in dismantling, assembling, and installing equipment.
Interpret and communicate company policies to employees.
Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
Ensure proper procedures are in place for reporting and managing accidents.
Interpret specifications, blueprints, and job orders for employees, and assign duties.
Establish or adjust work procedures to meet production schedules.
Recommend measures to improve production methods, equipment performance, and product quality.
Suggest changes in working conditions and processes to increase efficiency of the branch, customer service, or work crew.
Analyze and resolve work problems, or assist employees in solving work problems.
Initiate or suggest plans to motivate employees to achieve performance goals.
Maintain time and production records.
Directly supervise four to ten employees.
Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws, including interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.
Perform other duties as assigned.