Branch Operations Manager - HVAC

Lennox International•Louisville, KY

23h•$68,000 - $89,250•Hybrid

About The Position

Lennox National Account Services (NAS), a division of Lennox International, is a leading national provider of commercial HVAC maintenance and service. With over 100 offices across the United States and plans for significant expansion, NAS is seeking motivated individuals to join their growing team. The Branch Operations Manager is responsible for managing and coordinating employees in the maintenance, servicing, and installation of commercial HVAC equipment. Key areas of focus include safety, labor productivity, inventory management, customer satisfaction, employee retention, and on-time service delivery.

Requirements

Associate’s degree (A.A.) or equivalent education from a two-year college or technical school.
5+ years related experience or equivalent combination of education and experience.
HVAC industry technical knowledge required.
Ability to travel in local market on a regular basis; occasional overnight travel required.
Ability to climb ladders.
Moderate lifting up to 90lbs.
Computer skills; competent in MS Office software (Word and Excel).
Must achieve NATE certification in first full year as Branch Manager.
Positive mental attitude, self-motivated, self-starter, Competitive, High Energy.
Ability to thrive in a fast-paced environment, Professional and punctual.

Nice To Haves

P&L Management Experience with successful track record preferred.
EPA Certification: Type I and Type II or Universal Preferred.

Responsibilities

Manage and coordinate employees engaged in maintaining, servicing, and installing commercial HVAC equipment and accessories.
Ensure safety, labor productivity, efficiency, inventory management, customer satisfaction, employee retention, and on-time arrival.
Read, analyze, and interpret reports, correspondence, proposals, and blueprints.
Assist employees in diagnosing commercial HVAC equipment issues.
Prepare estimates and proposals for services.
Review financial statements, sales reports, and activity reports to assess productivity, goal achievement, and identify areas for cost reduction and program improvement.
Requisition and maintain inventory of tools, equipment, and materials.
Study production schedules and estimate labor requirements for job assignments.
Direct employees in dismantling, assembling, and installing equipment.
Interpret and communicate company policies to employees.
Inspect and monitor work areas, examine tools and equipment, and provide safety training to prevent and correct unsafe conditions or violations of procedures.
Ensure proper procedures are in place for reporting and managing accidents.
Interpret specifications, blueprints, and job orders for employees and assign duties.
Establish or adjust work procedures to meet production schedules.
Recommend measures to improve production methods, equipment performance, and product quality.
Suggest changes in working conditions and processes to increase efficiency.
Analyze and resolve work problems, or assist employees in solving work problems.
Initiate or suggest plans to motivate employees to achieve performance goals.
Maintain time and production records.
Directly supervise four to ten employees.
Carry out supervisory responsibilities including interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.
Perform other duties as assigned.