Branch Operations Manager - HVAC

Lennox International•Appleton, WI

4d•Hybrid

About The Position

Lennox National Account Services (NAS), a division of Lennox International, is a leading national provider of commercial HVAC maintenance and service. With over 100 offices across the continental United States, NAS is experiencing significant growth and plans to double its branch offices and increase annual revenue in the next five years. The Branch Operations Manager will manage and coordinate employees involved in maintaining, servicing, and installing commercial HVAC equipment. This role is crucial for ensuring safety, labor productivity, efficiency, inventory management, customer satisfaction, and employee retention.

Requirements

Associate’s degree (A.A.) or equivalent education from a two-year college or technical school
5+ years related experience or equivalent combination of education and experience
HVAC industry technical knowledge required
Ability to travel in local market on a regular basis; occasional overnight travel required
Ability to climb ladders
Moderate lifting up to 90lbs
Computer skills; competent in MS Office software (Word and Excel)
Must achieve NATE certification in first full year as Branch Manager
Positive mental attitude, self-motivated, self-starter, Competitive, High Energy
Ability to thrive in a fast paced environment, Professional and punctual

Nice To Haves

P&L Management Experience with successful track record preferred
EPA Certification: Type I and Type II or Universal Preferred

Responsibilities

Manage and coordinate employees engaged in maintaining, servicing, and installing commercial HVAC equipment and accessories.
Ensure safety, labor productivity, efficiency, inventory management, customer satisfaction, and employee retention.
Read, analyze, and interpret reports, correspondence, proposals, and blueprints.
Assist employees in diagnosing commercial HVAC equipment.
Prepare estimates and proposals.
Review financial statements, sales and activity reports to measure productivity, goal achievement, and identify areas for cost reduction and program improvement.
Requisition and maintain inventory of tools, equipment, and materials.
Study production schedules and estimate labor requirements.
Direct employees in dismantling, assembling, and installing equipment.
Interpret and communicate company policies to employees.
Inspect and monitor work areas, examine tools and equipment, and provide employee safety training.
Ensure proper procedures for reporting and managing accidents.
Interpret specifications, blueprints, and job orders, and assign duties to employees.
Establish or adjust work procedures to meet production schedules.
Recommend measures to improve production methods, equipment performance, and product quality.
Suggest changes in working conditions and processes to increase efficiency.
Analyze and resolve work problems, or assist employees in solving work problems.
Initiate or suggest plans to motivate employees to achieve performance goals.
Maintain time and production records.
Directly supervise four to ten employees.
Carry out supervisory responsibilities including interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.
Perform other duties as assigned.