Branch Operations Manager - HVAC
About The Position
Lennox National Account Services (NAS), a division of Lennox International, is a leading national provider of commercial HVAC maintenance and service. With over 100 offices across the continental United States, NAS is experiencing significant growth and plans to double its branch offices and increase annual revenue in the next five years. The Branch Operations Manager will manage and coordinate employees involved in maintaining, servicing, and installing commercial HVAC equipment. This role is responsible for safety, labor productivity, efficiency, inventory management, customer satisfaction, and employee retention. The company is an equal opportunity employer.
Requirements
- Associate Degree (A.A.) or equivalent education from a two-year college or technical school.
- 5+ years related experience or equivalent combination of education and experience.
- Ability to travel in local market on a regular basis; occasional overnight travel required.
- Ability to climb ladders.
- Moderate lifting (up to 50 pounds).
- Computer skills; competent in MS Office software (Word and Excel).
- Must achieve NATE certification in first full year as Branch Manager.
- Positive mental attitude, self-motivated, self-starter, Competitive, High Energy, Ability to thrive in a fast pace environment, professional and punctual.
Nice To Haves
- HVAC industry technical knowledge preferred.
- P&L Management Experience with successful track record preferred.
- EPA Certification: Type I and Type II or Universal Preferred.
Responsibilities
- Manage and coordinate employees engaged in maintaining, servicing, and installing commercial HVAC equipment and accessories.
- Ensure safety, labor productivity, efficiency, inventory management, customer satisfaction, and employee retention.
- Read, analyze, and interpret reports, correspondence, proposals, and blueprints.
- Assist employees in diagnosing commercial HVAC equipment.
- Prepare estimates and proposals.
- Review financial statements, sales and activity reports to measure productivity and identify areas for improvement.
- Requisition and maintain inventory of tools, equipment, and materials.
- Study production schedules and estimate labor requirements.
- Direct employees in dismantling, assembling, and installing equipment.
- Interpret and communicate company policies to employees.
- Inspect work areas, examine tools and equipment, and provide safety training to prevent unsafe conditions.
- Ensure proper procedures for reporting and managing accidents.
- Interpret specifications, blueprints, and job orders, and assign duties to employees.
- Establish or adjust work procedures to meet production schedules.
- Recommend measures to improve production methods, equipment performance, and product quality.
- Suggest changes in working conditions and processes to increase efficiency.
- Analyze and resolve work problems, or assist employees in solving work problems.
- Initiate or suggest plans to motivate employees to achieve performance goals.
- Maintain time and production records.
- Directly supervise four to ten employees.
- Carry out supervisory responsibilities including interviewing, hiring, training, planning, assigning work, appraising performance, rewarding and disciplining employees, and resolving complaints.
- Perform other duties as assigned.
Benefits
- Matching 401(k)
- Comprehensive health and wellness
- Perks and discounts
- Pet insurance
- Free subscriptions
- Tuition reimbursement
- Medical, dental, and vision insurance
- Prescription drug coverage
- 401(k) retirement plan
- Short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- Life and long-term disability insurance
- 12 days paid time off
- 2 paid well-being days
- 1 paid volunteer day
- 10 paid holidays
- 3 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
