Branch Operations Administrator

United Refrigeration Inc.•Philadelphia, PA

12d

About The Position

This role involves reviewing and utilizing reports to support branches in areas needing operational improvement. The administrator will assist managers with operational tasks, communicate fraud/theft occurrences, fill out procurement sites for branch orders, pull specialized reports, and support the department in offloading operational tasks from regional managers. Additionally, the role supports new managers with operational procedures, assists with onboarding checklists, maintains branch feedback/performance reports, monitors the Branch Operations dashboard, aids auditing teams with report generation, and supports regional managers with branch relocations, remodels, or new openings.

Requirements

Proficiency in excel
Excellent verbal and written communication skills
Operational Experience
Order Processing Experience

Responsibilities

Call and assist Managers on operational tasks needed at the branch (Be Understanding of their timeline for completion due to the other tasks they have)
Communicate fraud/theft occurrences to local regions of the occurrence, sometimes the country
Fill out Procurement sites for branches to fulfill their orders to State/Federal/Universities/Etc.
Pull specialized reports together for Regionals/Operations Specialists
Support the department in offloading operational tasks from regional managers
Support new managers in operational procedures including open order report management, warranty procedures, non-stock equipment procedures, open PO review, WT performance, etc.
Support Regional Managers in new manager on boarding checklists
Maintain detailed branch feedback/performance reports as a result of communication to branches on exception reporting
Monitor Branch Operations dashboard for key operational indicators
Assist branch auditing teams with report generation and management
Support Regional Managers with branch relocations, remodels, or new openings. This includes administratively (general contractors, electricians, move teams, shelving, bin locating etc.)