Part-time Branch Office Clerk $20.00/Hr

Glazer's Beer and Beverage•Sioux City, IA

About The Position

Premier Glazer’s Beer & Beverage is hiring a part-time Branch Office Clerk. The role works with delivery personnel at the end of their shifts to match payments to sales invoices, code product returns, place product in the appropriate bins, and upload route information. The position also provides general clerical and customer service support and handles daily order processing, billing, invoice reconciliation, account maintenance, and inventory-related tasks. The schedule is primarily Tuesday through Friday on an afternoon shift. Candidates should be available to start around 2:00 PM, with flexibility in start times. End times vary according to business needs and when delivery drivers return and complete their paperwork. Most shifts end around 6:00 PM, with occasional later shifts during higher-volume periods. The company describes its workplace as inclusive and welcoming, with a commitment to equal employment opportunities.

Requirements

High school diploma or equivalent.
Ability to type at least 45 words per minute and use a 10-key by touch.
Ability to work in a fast-paced environment.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Ability to use Word, Excel, and SAP.
Excellent time management skills and a proven ability to meet deadlines.
Ability to read and interpret complex reports and documents and solve highly complex problems or issues from start to finish.
Strong understanding of internet navigation.
Availability to work primarily Tuesday through Friday on an afternoon schedule, beginning around 2:00 PM; start-time flexibility is available.

Nice To Haves

Clerical or customer service experience.

Responsibilities

Perform clerical duties, including typing, filing, and completing simple forms.
Operate copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
Answer phones and direct calls to appropriate individuals.
Reconcile and clean up driver invoices daily.
Balance and apply payments for driver invoices.
Research and resolve missing driver invoice reports daily.
Scan daily invoices and credits.
Bill delivery orders daily, reviewing and correcting orders and edits.
Update permits and address state delinquent regulations for accounts related to orders and billing.
Process orders by entering data and assisting with order issues.
Enter inventory adjustments accurately and on time.
Generate invoices and pick sheets for immediate bills and hot shot trucks according to guidelines.
Set up and maintain customer account information, including terms and state regulatory permit updates.
Maintain warehouse and management items.
Handle month-end processes and future orders.
Work with customers regarding order and delivery information.
Support physical inventory as needed.
Perform other related duties as assigned.