Branch Manager - Raleigh North

Wells Fargo Bank•Raleigh, NC

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role requires disciplined execution, strong coaching, effective performance management, and a balance between growth objectives and operational risk management. The manager leads, coaches, and develops a team to improve banker productivity and consistently deliver customer-focused solutions. They foster an engaged and accountable culture centered on identifying customer financial needs and recommending Wells Fargo solutions that build long-term value. The role partners with internal sales teams across Wealth & Investment Management, Business Banking, and Home Lending, and promotes available digital banking options to customers. Onboarding begins with the Branch Manager Readiness Program, which includes guidance, mentorship, job shadowing, and practical learning in branch operations. Successful completion is required to transition into a Branch Manager position. The branch assignment depends on business needs and availability. During training, the role is an interim, nonexempt position. Current Wells Fargo Branch Managers are not required to complete the program.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Successful completion of the Branch Manager Readiness Program is required to transition into a Branch Manager position, unless currently serving as a Branch Manager at Wells Fargo.
Ability to work a schedule that includes Saturdays.
Ability to travel in the assigned geography up to 50% of the time during the first 6 months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans that enable the team to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments by identifying complex financial needs and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology, and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, and ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and hire, retain, coach, and develop a high-performing team.
Manage performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to build individual capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
Partner with internal sales teams in Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer experiences and deepen relationships.
Educate customers about available digital options and demonstrate how to use them to make banking easier.
Use reporting and employee observations to identify strengths and opportunities, then take action to improve team performance and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.