Branch Manager - Raleigh North

Wells Fargo & Company•Knightdale, NC

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, fostering an engaged and accountable culture focused on identifying customers’ financial needs and recommending Wells Fargo solutions, while balancing growth with operational risk management. Onboarding begins with the Branch Manager Readiness Program, which includes guidance, mentorship, job shadowing, and practical learning in day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business need and availability at placement. During training, the position is an interim, nonexempt role. Employees already serving as Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays and may require travel within the assigned geography up to 50% of the time during the first six months and before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo will initiate the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and criminal background standards. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. The position is not eligible for visa sponsorship.

Requirements

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
2+ years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Not eligible for Visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Demonstrated success managing and coaching across affluent, high net worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology, and to explain the value of digital banking solutions.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, and ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, establish clear expectations, and manage performance through targeted coaching to build and retain a high-performing team.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to develop employees’ capabilities, confidence, and productivity, and hold the team accountable for relevant behaviors and outcomes.
Partner with internal sales partners across Wealth & Investment Management, Business Banking, and Home Lending to coordinate customer experiences and deepen relationships.
Educate customers about available digital options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, and take action to improve team performance and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling protective behaviors.
Execute applicable risk and compliance programs, follow Wells Fargo policies and procedures, escalate and remediate issues, and make sound risk decisions.