Branch Manager - Petaluma and Surrounding Areas- Petaluma, CA

JPMorganChase • Petaluma, CA

2d • Onsite

About The Position

As a Branch Manager in a Chase branch, you will lead branch operations and the team while delivering attentive, friendly service and creating a welcoming environment for clients and employees. You will oversee growth in deposits and investments, branch operations, and team coaching. You will represent Chase’s brand and culture, provide access to banking solutions and financial technology, and work with specialists to address clients’ financial needs. The role also involves building local business relationships, engaging with the community, and maintaining a strong risk and control environment.

You must successfully complete the Branch Manager Training Program before being considered for placement. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position is subject to Section 19 of the Federal Deposit Insurance Act and to Dodd-Frank/Truth in Lending Act requirements for Loan Originators. NMLS registration under the SAFE Act is required, with continued employment contingent on compliance, including timely registration, renewals, and updates.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings; travel may be out of state.
• Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
• Meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and register with the NMLS under the SAFE Act; continued employment depends on compliance with registration, renewal, and update requirements.
• Employment offer is contingent on review of criminal conviction history under Section 19 of the Federal Deposit Insurance Act.
• Employment offer is contingent on review of criminal conviction history, credit report, NMLS information, and other relevant information under Dodd-Frank/Truth in Lending Act requirements; felony convictions within the last seven years disqualify candidates.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Lead and motivate the branch team by communicating a clear vision and modeling Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Coach, provide feedback to, and recognize team members to develop a high-performing and motivated team.
• Encourage ongoing team learning and development.
• Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
• Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect clients and the company, and follow policies and procedures.
• Connect, influence, and educate the team, partners, and clients in the use of technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED