About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will foster a welcoming environment for clients and employees, represent Chase’s brand and culture, provide banking solutions and financial technology, and collaborate with experts to support clients’ specialized financial needs. The role includes completing the Branch Manager Training Program before placement and traveling as required for in-person training and meetings, potentially out of state. Employment is subject to applicable Dodd-Frank, Truth in Lending Act, SAFE Act/NMLS registration, and Federal Deposit Insurance Act requirements and reviews.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, which may include out-of-state travel.
  • Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
  • Meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and SAFE Act requirements, including NMLS registration or updating an existing registration, annual renewal, and required updates.
  • Employment is contingent on the reviews and other conditions described under the Dodd-Frank/Truth in Lending Act and Federal Deposit Insurance Act.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Share a clear vision and embody the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
  • Understand and meet client needs to build lasting relationships and trust.
  • Build and cultivate a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, and follow policies and procedures.
  • Influence, educate, and connect team members, partners, and clients with technology.
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