Branch Manager - North Dallas County Market - Dallas, TX
About The Position
As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. The role includes building strong client relationships, supporting local businesses and community engagement, and maintaining a sound risk and control environment. Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. The role requires travel as needed for in-person training and meetings, which may include out-of-state travel. This position is subject to Dodd-Frank/Truth in Lending Act requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment is contingent on meeting applicable qualification, registration, renewal, and update requirements.
Requirements
- At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Ability to travel as required for training and meetings.
- Must meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act NMLS registration, annual renewal, and update requirements.
- Strong leadership skills and a demonstrated ability to coach and empower employees.
- Ability to organize and manage competing priorities and develop plans for branch growth.
- Strong decision-making skills and ability to lead in a fast-paced, changing environment.
- Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policy adherence.
- Ability to influence, educate, and connect teams, partners, and clients with technology.
Nice To Haves
- College degree or military equivalent.
Responsibilities
- Set a clear vision for the branch team and embody Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
- Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
- Understand and meet clients’ needs to build lasting relationships and trust.
- Build and develop a high-performing team through coaching, feedback, and recognition.
- Promote ongoing team learning and development.
- Build relationships with local businesses and engage with the community.
- Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting clients and the company, and following policies and procedures.
- Complete the Branch Manager Training Program before placement as a Branch Manager.
- Travel as required for in-person training and meetings, including possible out-of-state travel.
Benefits
- Competitive total rewards package, including base salary.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
