Branch Manager, Cape Fear District

Wells Fargo & Company•Sanford, NC

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career in the National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The manager leads and develops a team, fosters an engaged and accountable culture focused on customers’ financial needs, and balances growth with operational risk management. Onboarding begins with the Branch Manager Readiness Program, which offers mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position, except for current Wells Fargo Branch Managers. Branch assignment depends on business need and availability. During training, the position is an interim, nonexempt role. The role requires a schedule that includes Saturdays and travel in the assigned geography up to 50% of the time during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet applicable LO/CFPB requirements and Wells Fargo policies. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel in the assigned geography up to 50% of the time during the first 6 months and before or until branch placement, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
The position is not eligible for visa sponsorship.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing and educating customers about technology and connecting them with digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership, set clear expectations, and build and retain a high-performing team through targeted coaching and performance management.
Lead the branch team in identifying customers’ financial needs and delivering tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to build team capability, confidence, and productivity, while holding employees accountable for expected behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to provide coordinated customer service and deepen relationships.
Educate customers about available digital options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, take action to improve performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues appropriately and make sound risk decisions.