Branch Manager, Cape Fear District

Wells Fargo Bank•Sanford, NC

3d•Onsite

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career in the National Branch Network. The Branch Manager serves as the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads, coaches, and develops a team to improve banker productivity, uncover customer financial needs, and recommend appropriate Wells Fargo solutions. It balances growth goals with operational risk management to protect customers, employees, and the company. New leaders participate in the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, and practical experience in branch operations. Successful completion is required before transitioning into a Branch Manager position. During training, the position is an interim, nonexempt role. Branch assignment depends on business need and availability at placement. Current Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship. Loan Originators must meet applicable LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and criminal background standards. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel up to 50% within the assigned geography during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Not eligible for visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and achieve measurable growth through coaching, accountability, disciplined execution, and ownership of performance, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments; identifying complex financial needs; and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and manage performance through targeted coaching to build and retain a high-performing team.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to coordinate customer solutions and deepen relationships.
Help customers use digital banking options through education and demonstration.
Use reporting and employee observations to identify strengths and opportunities and take action to improve performance, primary bank relationships, and wallet share.
Balance growth, operational soundness, and talent decisions; manage risk, resolve issues, and model protective behaviors.
Execute applicable risk programs and follow Wells Fargo policies and procedures, escalating and remediating issues as appropriate.