About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will deliver attentive, friendly service and create a welcoming environment for employees and clients. You will represent Chase’s brand and culture, provide banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. You will complete the Branch Manager Training Program before being considered for placement as a Branch Manager and must travel as required for in-person training and meetings; some travel may be out of state. This position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Employment and continued employment are contingent on the stated reviews, registration, renewals, and compliance requirements.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Complete the Branch Manager Training Program before being considered for placement as a Branch Manager.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with the associated employment conditions.
  • Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act, and comply with registration, annual renewal, and update requirements.
  • Demonstrate financial responsibility, good character, and general fitness for the position as determined by JPMC’s review; a felony conviction within the last seven years disqualifies candidates.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and embodying the company’s culture and values of Service, Heart, Curiosity, Courage, and Excellence.
  • Deliver branch goals by using the Branch Scorecard to identify strategies for growing deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and cultivate a high-performing team through coaching, feedback, and recognition of successes.
  • Encourage ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, use sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
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