Branch Manager

MRA Recruiting ServicesNew Berlin, WI
Onsite

About The Position

Carlin Horticultural Supplies is a family-owned business with a long history in the horticultural industry, dating back to the early 1900s. They are a wholesale supplier for greenhouse, garden center, landscape, and nursery businesses, focusing on superior customer service and quality products. The company is currently seeking a Branch Manager for their New Berlin, WI location to support the landscape industry.

Requirements

  • High School Diploma
  • Sales or Customer Service experience, preferably in the landscape industry
  • Strong communication skills
  • Strong organizational skills
  • Strong customer service skills
  • Selling Skills
  • Customer relations skills
  • Organizational skills
  • Self-motivation skills
  • Math skills
  • Computer competence
  • Forklift operation
  • Ability to lift up to 50 pounds depending on orders

Nice To Haves

  • College Diploma

Responsibilities

  • Make outgoing calls to existing customers to determine their needs on a weekly or bi-weekly basis.
  • Make outgoing calls to passive customers to develop new working relationships, educate them about products, and align products with their needs.
  • Handle incoming customer calls, providing excellent customer service and promoting Carlin Horticultural Supplies/ProGreen Plus products.
  • Take and process sales orders from customers.
  • Pick products from the warehouse and assist customers with loading their vehicles.
  • Maintain a strong knowledge of CHS/PGP products, customers, pricing, services, and sales policies.
  • Understand customer requirements and specifications for quoting/pricing and forward this information to the outside sales representative.
  • Coordinate the unloading, restocking, and loading of incoming orders and shipments.
  • Verify the accuracy of incoming and outgoing shipping documents for discrepancies.
  • Pull and load customer pickup orders.
  • Manage warehouse space, ensuring cleanliness and organization.
  • Ensure all safety guidelines are adhered to.
  • Maintain a positive and safe work environment.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid holidays
  • Paid Time Off (PTO)
  • 401 (K)
  • Incentive Plan
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