Branch Manager - Cherry Creek, CO

Huntington National Bank•Denver, CO

1d•$80,000 - $95,000•Onsite

About The Position

The Branch Manager is responsible for managing the branch and leading its sales, service, and operations. The role includes coaching the team on processes, achieving budgeted production goals, acquiring consumer and business customers, making referrals to bank partners, and proactively deepening customer relationships through business development and a calling program. The manager oversees a portfolio of high-value consumer and business customers and helps ensure customer needs are met through strong internal partnerships. The position also involves maintaining community and business relationships, recruiting and staffing the branch, securing resources for the team, and managing branch operations in accordance with operational, security, risk, and regulatory policies. The manager monitors branch sales, service, operational, and financial performance. The role is office-based in Cherry Creek, Colorado.

Requirements

High school diploma or GED and at least 1 year in a goal-driven retail sales leadership role, or a bachelor's degree.
Subject to additional background check requirements, including providing fingerprints as required by NMLS regulations.
Ability to understand, drive, and lead branch sales, service, operations, and financial performance within the branch and digital channels.
Acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching, colleague development, and presentation.
Excellent verbal and written communication skills.
Comfort with technology such as mobile services and online banking services.
Knowledge of consumer and business deposit products.
Ability to develop, influence, inspire, and motivate colleagues to increase retention.

Nice To Haves

Bachelor's degree and previous management experience.

Responsibilities

Manage a portfolio of high-value consumer and business customers.
Lead customer referrals to other areas of the bank to meet needs, deepen relationships, and build internal partnerships pursuant to OCR guidelines for the branch.
Lead the team in providing excellent customer service and resolving customer issues.
Use available tools and technology to identify and present sales and service opportunities.
Maintain product, service, technology, and policy knowledge and educate the team.
Maintain active community involvement and develop key business and community relationships.
Develop internal partnerships to drive business in the market area.
Oversee recruitment and hiring to ensure the assigned market is staffed with colleagues suited to Huntington’s culture.
Obtain resources required to support the team.
Manage branch operations while following operational, security, risk, and regulatory policies and procedures.
Understand branch sales, service, operations, and financial performance.
Perform other duties as assigned.