About The Position

As a Branch Manager in a Chase Branch, you will lead and manage the branch’s deposits and investments, operations, and team development. You will create a welcoming environment for clients and employees, deliver attentive service, represent Chase’s brand and culture, and provide clients with banking solutions and financial technology. You will also collaborate with specialists to address clients’ financial needs and build relationships with local businesses and the community. You must successfully complete the Branch Manager Training Program before being considered for placement. Travel is required as needed for in-person training and meetings and may include out-of-state travel. This position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators. Employment is contingent on JPMorganChase’s review of relevant background and financial information, and continued employment requires compliance with those requirements. The position also requires NMLS registration under the SAFE Act, including registration or an update immediately after starting and timely completion of annual renewals and required updates.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Successful completion of the Branch Manager Training Program before consideration for placement.
  • Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with applicable requirements throughout employment.
  • Register with the NMLS or update an existing registration as required, and complete annual renewals and required updates.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Set a clear vision for the branch and model Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Coach, provide feedback to, and celebrate the successes of team members to build a high-performing and motivated team.
  • Encourage ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, and follow policies and procedures.
  • Help the team, partners, and clients understand and use technology.
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