Field Technician - Casa Grande, AZ

Slip Robotics•Casa Grande, AZ

3d•Onsite

About The Position

Slip Robotics is seeking a Field Technician in the Casa Grande, Arizona area to support deployment, servicing, and monitoring of its autonomous mobile robots for loading and unloading semi-trailers. The role works closely with customers and internal engineering teams to help ensure successful operation of the robotic system. It is on-site near Casa Grande and involves regional travel; the posting gives different estimates of approximately 75% and approximately 20%.

Requirements

High school diploma or equivalent.
Familiarity with mechanical, electrical, or software systems through work experience or education.
Proactive and self-motivated, with the ability to work independently and adapt to changing situations.
Strong problem-solving and analytical skills in fast-paced operational environments.
Excellent communication skills for interacting with customers and internal teams.
Detail-oriented, with strong organizational skills and the ability to prioritize tasks and manage multiple projects.
Ability to troubleshoot and work both independently and as part of a team.
Good driving record and reliable transportation to and from job locations.
Valid driver’s license and driving record meeting company insurance standards.
Ability to pass and maintain a DOT medical certification (DOT physical).
Ability to lift up to 50 lbs and remain on one's feet for extended periods.
Willingness to travel for on-site visits; the posting states approximately 20% regional travel in the requirements and approximately 75% regional travel in the role details.

Nice To Haves

Associate’s degree, technical certification, relevant experience, or coursework in mechanical, electrical, or software fields.

Responsibilities

Provide customer support during product deployment and post-sales phases.
Assist sales teams with on-site demonstrations for potential customers.
Monitor and observe customer robot fleets to ensure optimal performance.
Identify and troubleshoot issues proactively, providing timely solutions to minimize customer downtime.
Document operational data and generate performance reports.
Provide internal teams with feedback on customer needs, product performance, and potential areas for improvement.