Branch Manager - Blytheville, AR

Southern Bancorp•Blytheville, AR

About The Position

The Branch Manager manages a branch staff of three or more employees and oversees the branch’s day-to-day operations, including customer service, product sales, and security in accordance with the Bank’s objectives. The position provides leadership, training, and supervision to staff and may assume lending responsibility under strict credit restrictions. The role is expected to demonstrate Empowering Leadership, Business and Financial Acumen, Information Decision Making and Problem Solving, Managing Talent, Strategic Execution and Direction, and Owning Results. When responsible for lending, the Branch Manager assists consumer loan customers through the application process, supports loan administration in obtaining updated documentation, analyzes loan feasibility, manages portfolio balance and yield, assigns risk ratings, reviews maturing loans, and prepares loan proposals for committee review.

Requirements

High school diploma or equivalent.
Two years of extensive experience in a banking environment.
Demonstrated proficiency in banking compliance.
Ability to communicate effectively with employees and customers.
Ability to operate a computer proficiently.
Basic math skills, including the ability to add and subtract.

Nice To Haves

Bachelor’s degree.
Experience in a supervisory or management role.
Prior experience assisting with training new employees.

Responsibilities

Oversee branch staff by coordinating, planning, and assigning work schedules; answering questions and solving staff problems; conducting evaluations; and motivating staff to meet performance levels.
Supervise teller operations to ensure accuracy, efficiency, and quality customer service.
Prepare reports, including Currency Transaction Reports (CTRs) and IRS reports.
Manage the vault, including calculating branch and teller cash requirements; ordering, verifying, buying, and selling cash; opening and closing the vault daily; and ensuring secure cash shipments.
Manage ATM operations, including supplying cash, envelopes, and receipt paper; processing deposits; balancing; and resolving problems.
Review procedures and recommend changes to improve service and customer-service quality.
Participate in cross-selling other bank services.
Occasionally perform Teller and/or Customer Service Representative duties, including opening, closing, and balancing activities and assisting customers with banking needs such as deposits, withdrawals, credit card cash advances, federal tax deposits, traveler's checks, cashier's checks, EE bonds, money orders, commercial deposits, and night deposits.
When responsible for lending, assist consumer loan customers with the loan application process.
Assist loan administration in obtaining updated documentation, including collateral insurance and financial information, and complete loan setup sheets for loan documentation staff.
Analyze proposed loan feasibility using customer financial records, cash flow, collateral valuation, and credit history.
Achieve and maintain the required loan portfolio balance and yield as directed by senior management.
Assign risk ratings according to regulatory guidelines.
Review and analyze maturing loans for renewal eligibility in compliance with regulatory requirements and bank loan policy; complete loan setup sheets and communicate documentation issues and new terms to borrowers.
Prepare organized, detailed loan proposals for the loan committee as required by loan policy; request additional information from customers and communicate final loan decisions.
Complete all required training.
Perform other related duties as required or assigned.

Benefits

401(k)/Roth plan with immediate eligibility and employer match up to 6%.
Employee stock ownership plan.
Discounted rate on a primary home mortgage.
Credit and housing counseling and free financial education tools available to customers and employees.
Choice of two medical plans: a low-deductible PPO plan or an HDHP with Health Savings Account.
Dental and vision insurance.
Employer-paid life insurance and short- and long-term disability coverage.
Voluntary life insurance options for employees, spouses, and children.
Paid holidays and paid time off.
Bonus plan.
Opportunity for merit raises.
Employee reward and recognition programs.
Community service opportunities.