Branch Manager - Edmonton

Medline Industries, LP•Edmonton, AB

2d•CA$132,800 - CA$199,200•Hybrid

About The Position

Reporting directly to the Vice-President, Sales, this position oversees a team of Sales Representatives, Service Leaders, and various office and customer service employees. The Branch Manager is responsible for the branch growth and profitability through the development of sales, maintenance of margins and the efficient operations of the branch.

Requirements

Formal post-secondary education or similar work experience
At least 7 years’ experience in comparable industries with five years in a leadership position managing people and at least 3 years with branch management experience
Proven sales skills
Experience in working in an entrepreneurial environment
Able to use Microsoft office products
Ability to communicate verbally and in written formats in English
Outstanding consultative selling abilities
Negotiation skills
Excellent interpersonal skills with executive, customers and partners.
Ability to work collaboratively with colleagues and staff to create a results driven, team oriented environment
Ability to plan and operate at both the strategic and operational levels
Ability to meet sales targets and profitability goals
Familiarity with the health and building industry rules and regulations
Excellent organizational skills
Results driven
Able to balance customer and business needs
Leadership and human resources management skills
Candidates must have a valid driver’s license and the ability to travel.

Responsibilities

Expand sales and market presence by Monitoring and responding to customer, market and competitor activity
Developing plans and strategies for growing market share and achieving the company’s sales goals
Implementing infrastructure and systems to support the success of the branch
Working with marketing to establish successful channel and partner programs
Drive continued growth of Medline House Brand products
Developing and managing the promotion of the Medline Brand through events such as Tradeshows, Seminars or other events
Grow relationships with Industry Business Partners
Continue to Build relationships with the existing Schools (U of A Dentistry, NAIT, etc.)
Building relationships and collaborating with Manufacturers to support sales development
Network to improve the presence and reputation of the branch and company
Ensuring sales reports and other internal intelligence is provided to the organization
Providing detailed and accurate sales forecasting
Staying current on new products and market trends
Sharing knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Coaching staff through difficult customer situations
Acting as an escalation point for difficult customer situations
Addressing customer satisfaction issues promptly
Managing key customer relationships and participating in closing strategic sales opportunities
Coordinating work between and through departments within the Branch and at Head Office
Recruiting, hiring, training, promoting and appraising employees
Managing, coaching, disciplining and supervising employees
Approving time off requests
Providing day to day supervision and leadership to the team
Defining and coordinating sales programs that enable consultants to achieve their potential and develops and reinforces critical sales competencies to support company sales objectives
Maintaining personal professional and technical knowledge by attending educational workshops
Addressing employee satisfaction issues promptly
Locating areas of improvement and proposing corrective actions that meet challenges and leverage growth opportunities
Reviewing and approving expenses
Managing local contracts
Managing branch costs and allocating funds appropriately
Managing gross profit margins
Providing guidance in preparing quotations and establishing rebates
Ensuring legislative compliance
Ensuring adequate protection for customer property
Implementing corporate policies
Planning and controlling change
Providing a safe work environment through the delivery of training to employees, identifying and resolving unsafe situations and managing the reporting of injuries.
Other duties as assigned