Branch Manager 3 - Glen Carbon Office

U.S. Bank•Glen Carbon, IL

1d•$80,280 - $98,120

About The Position

The Branch Manager leads and manages one or more branches to meet business goals and ensure compliance with banking laws and regulations. The role is responsible for delivering an excellent customer experience consistent with U.S. Bank’s culture and core values, and for coaching, developing, mentoring, and training team members. The Branch Manager uses independent judgment, effective communication, and critical thinking to identify customers’ financial needs and recommend appropriate products and services. The role collaborates with wealth, business banking, mortgage, and payment services partners to help individuals and businesses reach their financial goals. It also motivates and directs the team, grows the customer base, and participates in the local market and community to identify needs and promote U.S. Bank products and services. The position requires registration with the National Mortgage Licensing System (NMLS) under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes criminal background and credit checks; failure to meet or maintain registration requirements may result in rescission of an offer or termination of employment.

Requirements

Bachelor’s degree or equivalent work experience.
Three to four years of experience in sales, retail management, or a banking environment.
Thorough product and service knowledge, including regulatory, policy, and compliance issues.
Solid understanding of retail product philosophy, policies, procedures, documentation, and systems.
Thorough knowledge of teller and platform functions, including transaction processing, cash balancing, account opening, and sales techniques.
Effective analytical skills to evaluate credit requests, prepare budgets, and determine marketplace trends.
Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills.
Ability to evaluate and resolve problems and issues with minimal guidance.
Demonstrated success in a retail sales environment.
Working knowledge of employment practices, including rewards and recognition, employee development, and change management.
Must meet NMLS registration requirements, including applicable criminal background and credit checks.

Nice To Haves

Thorough product and service knowledge and knowledge of regulatory, policy, and compliance issues.
Solid understanding of retail product philosophy, policies, procedures, documentation, and systems.
Thorough knowledge of teller and platform functions, including transaction processing, cash balancing, account opening, and sales techniques.
Effective analytical skills for evaluating credit requests, preparing budgets, and determining marketplace trends.
Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills.
Ability to evaluate and resolve problems and issues with minimal guidance.
Demonstrated success in a retail sales environment.
Working knowledge of employment practices, including rewards and recognition, employee development, and change management.

Responsibilities

Lead and manage branch operations to achieve goals and ensure compliance with banking laws and regulations.
Demonstrate and ensure that team members provide an excellent customer experience consistent with U.S. Bank culture and core values.
Coach, develop, mentor, and train team members, providing motivation and direction.
Identify customers’ financial needs and recommend appropriate products and services.
Collaborate with wealth, business banking, mortgage, and payment services partners to help customers reach financial goals.
Expand the customer base and promote U.S. Bank products and services.
Participate in the local market and community to identify needs and promote the bank.
Fulfill NMLS registration requirements and maintain registration eligibility.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.