Branch Manager Greater San Antonio East

Wells Fargo•San Antonio, TX
•Onsite

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, fosters an engaged and accountable culture focused on identifying customers’ financial needs and recommending Wells Fargo solutions, and balances growth objectives with operational risk management. New leaders participate in the Branch Manager Readiness Program, which offers mentorship, job shadowing, hands-on experience, and practical learning in day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch placement depends on business need and availability. During training, the role is an interim, nonexempt position. Current Wells Fargo Branch Managers are not required to complete the program. The position may be assigned to any of the listed locations in the Greater San Antonio East area. The schedule must include Saturdays, and travel within the assigned geography may be up to 50% during the first six months and before or until placement in a specific branch. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originator requirements and Wells Fargo screening policies apply. Visa sponsorship is not available.

Requirements

  • At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience demonstrated through work, training, military experience, or education.
  • At least 2 years of leadership experience.
  • Availability to work a schedule that includes Saturdays.
  • Ability to travel within the assigned geography up to 50% during the first six months and before or until placement in a specific branch, depending on location.
  • SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
  • Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and ongoing screening may apply.
  • Not eligible for Visa sponsorship.

Nice To Haves

  • Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
  • Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance, talent decisions, and risk management.
  • Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
  • Independent judgment and critical thinking, with the ability to manage time, prioritize, and delegate in a complex, fast-paced environment.
  • Success managing and coaching across affluent, high-net-worth, and business customer segments; identifying complex financial needs; and building relationships with customers, internal partners, and community stakeholders.
  • Ability to lead teams in influencing and educating customers about technology and digital banking solutions.
  • Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, and ability to model and reinforce protective behaviors.

Responsibilities

  • Provide inclusive leadership, establish clear expectations, and coach and manage performance to deliver sales, service, and operational excellence.
  • Lead the branch team in identifying customer financial needs and providing tailored consumer and business solutions.
  • Use branch routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, and hold the team accountable for expected behaviors and outcomes.
  • Partner with internal sales teams in Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer experiences and deepen relationships.
  • Educate customers about available digital options and demonstrate how they can make banking easier.
  • Use reporting and employee observations to identify strengths and opportunities, develop and execute actions to improve performance, and expand primary bank relationships and wallet share.
  • Balance growth, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
  • Execute applicable risk and compliance programs, follow Wells Fargo policies and procedures, escalate and remediate issues, and make sound risk decisions.

Benefits

  • Robust benefits
  • Competitive compensation
  • Programs designed to support work-life balance and well-being
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