Branch Manager - Delaware County District

Wells Fargo•Folsom, PA

About The Position

Wells Fargo is hiring accomplished, people-focused leaders for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships to drive growth across primary checking, deposits, lending, credit cards, and investments. The role leads, coaches, and develops a team to improve banker productivity and execute consistent customer-focused behaviors, while balancing growth with operational risk management. New leaders participate in the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, and practical experience in daily branch operations. Successful completion is required before transition into a Branch Manager position. Branch assignment depends on business need and availability at placement. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays and travel within the assigned geography up to 50% of the time during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and applicable Wells Fargo standards. The role is not eligible for Visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.

Nice To Haves

Experience hiring, coaching, and developing sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and achieve measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention, and ability to model and reinforce protective behaviors.

Responsibilities

Build and retain a high-performing team through inclusive leadership, clear expectations, targeted coaching, and performance management.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to develop employee capability, confidence, and productivity, and hold the team accountable for behaviors and results.
Partner with internal sales partners across Wealth & Investment Management, Business Banking, and Home Lending to provide a coordinated customer experience and deepen relationships.
Educate customers about and demonstrate available digital banking options.
Use reporting and employee observations to identify team strengths and opportunities, and take action to improve performance and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling protective behaviors.
Execute applicable risk programs and Wells Fargo policies and procedures; meet risk and compliance obligations, escalate and remediate issues, and make sound risk decisions.