Branch Manager (Bilingual - Spanish) - Prospect Heights, IL

Wintrust Financial CorporationProspect Heights, IL
Onsite

About The Position

Wintrust is seeking a Branch Manager to join their team. This role is responsible for managing daily branch operations while actively developing existing and new customer relationships. The Branch Manager works with other lines of business to maximize the growth and profitability of the banking center. This position involves overseeing branch operations, including hiring, training, scheduling, and facility management. The manager will also be responsible for managing the sales performance of the banking center staff through coaching, staff development, and addressing performance issues. Resolving escalated customer matters and performing Personal Banker duties as necessary are also key aspects of the role. Additionally, the Branch Manager will establish and enhance the bank's presence in the local community by participating in networking events and initiating outbound calling efforts to drive branch sales.

Requirements

  • High School diploma or GED required
  • Previous retail banking and managerial experience
  • Previous business development experience and experience working with small business customers
  • Bilingual - Spanish is required

Nice To Haves

  • College degree or related banking experience preferred

Responsibilities

  • Oversee branch operations, including hiring, training, scheduling, and facility management
  • Manage the sales performance of the banking center staff by conducting coaching sessions, overseeing staff development, and addressing employee performance issues as needed
  • Resolve escalated customer matters
  • Perform Personal Banker duties as necessary
  • Establish and enhance the bank's presence in the local community by participating in networking events and initiating outbound calling efforts to drive branch sales

Benefits

  • Medical Insurance
  • Dental
  • Vision
  • Life insurance
  • Accidental death and dismemberment
  • Short-term and long-term Disability Insurance
  • Parental Leave
  • Employee Assistance Program (EAP)
  • Traditional and Roth 401(k) with company match
  • Flexible Spending Account (FSA)
  • Employee Stock Purchase Plan at 5% discount
  • Critical Illness Insurance
  • Accident Insurance
  • Transportation and Commuting Benefits
  • Banking Benefits
  • Pet Insurance
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