Sheyboygan - Lawn Care Branch Manager

Naturescape•Town of Sheboygan, WI
•Onsite

About The Position

Naturescape is hiring a Branch Manager to lead its developing Sheboygan, Wisconsin branch toward continued growth and success. This role balances maximizing field production, increasing sales, and developing employees. The manager leads weekly group meetings covering technical information, sales strategies, and service methods, and provides individual training and coaching to specialists, including experienced staff and new hires. The Branch Manager guides administrative assistants so they can provide customers with strong service and education, generate sales, and keep the office organized. The role includes helping specialists maintain efficient routes, using branch data to plan staff time and keep services on schedule, and sometimes handling customer concerns directly. Field work may include auditing specialists’ work, meeting with customers about concerns, and performing lawn care services. The manager regularly assesses branch needs and makes decisions in the interests of employees and customers. Naturescape is a family-owned lawn and landscape care company founded in Appleton, Wisconsin, in 1986. It has 41 locations across the Midwest and South and emphasizes customer satisfaction, employee support, paid training, and safe, healthy working conditions. No lawn or landscape care experience is required.

Requirements

  • Valid driver's license and good driving record.
  • Ability to lift up to 50 lbs.
  • Motivation and desire to learn.

Nice To Haves

  • Previous management or supervisory experience.
  • Passion for the outdoors and helping people.

Responsibilities

  • Lead the branch toward continued growth and success.
  • Balance field production, sales growth, and employee development.
  • Hold weekly group meetings with branch employees to review technical information, sales strategies, and service methods.
  • Train and guide specialists individually, including experienced employees and new hires.
  • Interview and hire specialists to keep the branch fully staffed.
  • Guide administrative assistants in providing customer service and education, generating sales, and maintaining an organized, efficient office.
  • Help specialists maintain efficient routes and use branch data to plan work and keep services on schedule.
  • Communicate with customers, help resolve concerns, and ensure their satisfaction.
  • Audit specialists’ work, meet customers about concerns, and perform customer services when needed.
  • Assess branch needs and take initiative to make decisions that benefit employees and customers.

Benefits

  • Starting salary of $49,920 per year, with potential raises, overtime, and performance-based bonus potential.
  • Full-time, flexible schedule.
  • Paid training.
  • 401(k) with a 200% company match up to 6%, vested immediately.
  • Health, dental, vision, and supplemental insurance.
  • Health reimbursement arrangement (HRA) and health savings account (HSA).
  • Up to three weeks of paid time off and holidays in the first year of employment.
  • Employee discounts.
  • Military-friendly scheduling accommodations for current drill schedules.
  • Advancement opportunities.
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