Branch Manager – Warehouse Operations (Data Center Logistics)

Data Center Storage & Logistics•Martinsburg, WV
•Onsite

About The Position

The Branch Manager is a site leadership role responsible for running DCSL's dedicated 829,000-square-foot Martinsburg warehouse as a standalone business supporting regional data center construction and deployment. Reporting to the VP of Operations & Strategy, the role owns operations, staffing, safety, financial performance, and the customer relationship, serving as the single point of accountability for a large enterprise client. The Branch Manager will establish the operation from an empty building, hire and develop the team, and create the operating rhythm, systems, standards, and culture as the site scales. DCSL is a fast-growing warehousing and logistics company headquartered in Fort Worth, Texas. Its stated values are Respect, Teamwork, Safety, Reliability, Precision, and Ingenuity.

Requirements

  • At least 7 years of experience in warehouse, logistics, or construction operations, including at least 3 years in a leadership role with direct reports.
  • Demonstrated P&L or budget ownership.
  • Experience as the primary client-facing contact on a major account or program.
  • Track record managing scope, change orders, and client expectations on a contract with defined exclusions.
  • Working knowledge of warehouse safety requirements and OSHA standards.
  • Comfort operating with incomplete information and shifting schedules.
  • Willingness to work on-site daily.
  • Drug test required.
  • A valid driver's license and acceptable driving record may be required; driving records may be re-reviewed periodically during employment.
  • Employment is subject to a background check conducted in accordance with applicable law.
  • Ability and willingness to travel to DCSL warehouse locations as needed.

Nice To Haves

  • Direct data center construction, deployment, or mission-critical experience.
  • Familiarity with equipment such as switchgear, PDUs, transformers, battery cabinets, cable, and fiber.
  • Experience standing up a new site, branch, or facility.
  • Background in 3PL, dedicated contract logistics, or single-customer warehouse operations.
  • Working knowledge of or experience with WMS or inventory management platforms.

Responsibilities

  • Own the branch P&L, including labor, equipment, occupancy, and operating costs.
  • Serve as the primary contact for the client's construction and operations leadership and manage the relationship end to end.
  • Run weekly client status reviews, monthly performance reporting, and quarterly business reviews covering volume, accuracy, safety, and service levels.
  • Hire, develop, and lead a team spanning warehouse operations, inventory systems, and material handling.
  • Establish and enforce site safety standards for forklift operations, material handling, and equipment storage.
  • Set the daily inbound and outbound operating cadence and hold the site to it.
  • Partner with the client on delivery scheduling, site logistics, and escalations.
  • Report performance and inventory status to DCSL leadership and the client.
  • Manage vendors for equipment rental, security, facility services, and outbound transportation.
  • Scale the operation as volume grows, including adding headcount and equipment.
  • Manage the scope boundary, track activity against contracted scope, flag out-of-scope work, and originate change orders.
  • Identify when inbound and outbound volume crosses thresholds for a higher service tier and lead that discussion with the client.
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