Branch Manager Capital PA District

Wells Fargo•Middletown, PA

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, fosters an engaged and accountable culture focused on understanding customer needs and recommending appropriate Wells Fargo solutions, and balances growth goals with operational risk management. New leaders begin with the Branch Manager Readiness Program, which provides hands-on experience, mentorship, job shadowing, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business need and availability at the time of placement. During training, the position is an interim, nonexempt role. Employees already serving as Branch Managers at Wells Fargo are not required to complete the program. The role requires a schedule that includes Saturdays and travel within the assigned geography up to 50% of the time during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards for financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% during the first six months, before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and criminal background standards.
This position is not eligible for visa sponsorship.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and build and retain a high-performing team through targeted coaching and performance management.
Lead branch employees in identifying customer financial needs and providing tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to develop employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending colleagues to coordinate customer support and deepen relationships.
Educate customers about available digital banking options and demonstrate how to use them.
Use reporting and employee observations to identify strengths and opportunities, then take action to improve performance, primary bank relationships, and wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model protective behaviors.