Branch Manager Capital City District Sumter SC

Wells Fargo Bank•Sumter, SC

2d•Onsite

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career in its National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments. The role combines team leadership and sales execution with customer service, performance management, and operational risk oversight. The successful candidate leads, coaches, and develops a team to improve banker productivity and consistently deliver customer-focused solutions. The Branch Manager fosters an engaged and accountable culture that identifies customer financial needs and recommends appropriate Wells Fargo offerings while balancing growth goals with strong risk management. Onboarding begins with the Branch Manager Readiness Program, which provides mentorship, job shadowing, practical learning, and hands-on experience with daily branch operations. Successful completion is required before transitioning into a Branch Manager position. During training, the position is an interim, nonexempt role. Branch assignment depends on business need and availability; current Wells Fargo Branch Managers are not required to complete the program. The position is based at the Sumter Branch in Sumter, South Carolina, and may require travel within the assigned geography during the initial period before placement in a specific branch.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Ability to work a schedule that includes Saturdays.
Ability to travel in the assigned geography up to 50% of the time during the first six months, depending on location, before or until placement in a specific branch.
This position is not eligible for Visa sponsorship.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing and educating customers about technology and digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and manage performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to build team capability, confidence, and productivity, holding employees accountable for expected behaviors and outcomes.
Partner with internal sales teams in Wealth & Investment Management, Business Banking, and Home Lending to coordinate customer support and deepen relationships.
Educate customers about available digital banking options and demonstrate how to use them.
Use performance reporting and employee observations to identify strengths and opportunities, then take action to improve team results and grow primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; manage risk and resolve issues while modeling behaviors that protect customers, employees, and the company.
Hire, coach, and develop employees and manage performance outcomes and talent decisions.
Work a schedule that includes Saturdays.
Travel within the assigned geography up to 50% of the time during the first six months, depending on location, and before or until placement in a specific branch.