Branch Manager

Quick Roofing LLC•Charlotte, NC

19h•Onsite

About The Position

Since 1984, Quick Roofing has been trusted by millions as one of America’s leading roofing companies. Our success is built on integrity, resilience, and a commitment to excellence. As we continue to grow, we’re looking for driven professionals to join our team where your work makes an impact, your growth is supported, and your success is celebrated. We are seeking an experienced Roofing Branch Manager to lead daily operations, drive revenue, and build a strong, high-performing team at the branch level. The Branch Manager is responsible for overseeing all aspects of branch operations, including sales performance, production, staffing, customer satisfaction, and financial results. This role requires a hands-on leader with roofing or construction experience who can balance people management, operational execution, and business growth. The ideal candidate is a confident leader who holds teams accountable, solves problems quickly, and understands how to scale a roofing operation while maintaining quality and profitability.

Requirements

5+ years of experience in roofing, construction, or home services management
Prior experience in a Branch Manager, Operations Manager, or Senior Leadership role preferred
Strong understanding of roofing operations, sales processes, and production workflows
Proven ability to lead, motivate, and manage high-performing teams
Experience managing budgets, KPIs, and operational metrics
Excellent communication, problem-solving, and decision-making skills
Comfortable working in fast-paced, high-volume environments
Valid driver’s license and ability to travel locally as needed

Responsibilities

Manage all daily branch operations for a roofing location
Lead and develop sales reps, project managers, and office staff
Drive roofing sales revenue, pipeline performance, and closing ratios
Oversee roofing production, scheduling, quality control, and timelines
Monitor branch P&L, budgets, labor costs, and profitability
Ensure roofing projects are completed on time, on budget, and to quality standards
Resolve escalated customer service and warranty issues
Track and report key KPIs, sales metrics, and operational performance
Enforce safety standards, company policies, and compliance requirements
Build strong relationships with vendors, crews, and local partners
Drive branch sales performance and support the sales team with training, coaching, and strategy
Monitor pipelines, closing ratios, and key sales metrics
Partner with sales leadership to execute markets specific growth initiatives
Oversee job scheduling, production timelines, and quality control
Ensure projects are completed on time, within budget, and to company workmanship standards
Work closely with project managers and crews to resolve issues quickly
Manage branch budgets, labor costs, and profitability
Review branch P&L, production costs, and revenue performance
Ensure accurate reporting and timely submission of operational metrics
Ensure exceptional customer service from start to finish
Handle escalated customer concerns and resolve issues professionally
Protect and strengthen the company’s reputation within the market
Ensure compliance with company policies, safety standards, and local regulations
Promote safe jobsite practices and accountability